Milestone Home Services is seeking a fast-paced, results-driven Growth Hacker who thrives at the intersection of technology, automation, and strategy. This role is about scaling the company rapidly by finding smarter, faster, and more efficient ways to grow revenue, streamline processes, and remove manual bottlenecks through automation. The right candidate will constantly look for opportunities to simplify workflows, connect systems, and eliminate wasted effort. AI tools may be part of the toolkit, but the primary focus is on leveraging automation to drive measurable growth and operational efficiency.
If you see a manual process and immediately think, "How do I automate this?" or experiment with AI tools for fun, you will thrive here.
Key Responsibilities
Automation and AI Integration
- Identify and implement automation opportunities across sales, marketing, operations, and finance.
- Leverage AI tools to improve lead generation, customer experience, and operational efficiency.
- Test, pilot, and scale new technologies that give Milestone a competitive edge.
Growth Strategy and Execution
- Design and execute growth experiments to increase customer acquisition, retention, and lifetime value.
- Partner with leadership to identify bottlenecks and remove barriers to scaling.
- Analyze data and performance metrics to drive rapid, evidence-based decisions.
Cross-Functional Collaboration
- Work with marketing, sales, operations, and finance to align growth initiatives.
- Serve as a catalyst for doing whatever it takes to accelerate company growth.
- Drive adoption of new tools and processes across teams.
What Success Looks Like
- Increased efficiency through automation that eliminates repetitive work.
- Tangible growth in revenue and customer base from innovative campaigns and experiments.
- AI tools integrated into daily operations that meaningfully improve performance.
- Measurable ROI from rapid-fire tests and process improvements.
Qualifications
- Proven track record in growth roles, automation, or startup/scale-up environments.
- Deep curiosity and experience with AI, automation tools, and emerging technology.
- Analytical mindset with the ability to interpret data and act quickly.
- Creative problem-solver with a bias toward action and experimentation.
- Thrives in a fast-paced, high-growth environment.
